An Angry dad was left out of pocket after his young son accidentally spent thousands of pounds on an iPad video game.
Mohamed Shugaa didn’t realise his seven-year-old son Faisall even knew the password to his iPad until it emerged the young lad had been spending a fortune on a video game without his dad knowing. 32-year-old Mohamed, who owns a carpet centre in Crawley, West Sussex, only discovered that his son’s gaming habits had left him four grand out of pocket when his bank card was rejected for being overdrawn.
When he checked his account he found that £3,911 had vanished, with 60 separate payments to iTunes between December 13 and December 18. His son Faisall had unknowingly racked up the bill paying for upgrades in dinosaur themed iPad game ‘Jurassic World’.
Little Faisall had been upgrading his virtual dinosaurs with in game currency Dino Bucks, but he didn’t realise this meant real money was coming from his dad’s bank account to buy the Dino Bucks in the first place. Mr Shugaa said he had “no idea” that his son even knew his password, but said he must have watched him tap it in and copied him.
The desperate dad said today: “When I couldn’t make another payment I rang my bank. “They put me through to the fraud team and asked if I was aware 60-plus transactions had been made to iTunes from December 13 to 18 totalling £3,911. “I didn’t have a clue what they were talking about and I had to check my bank account online to understand what was going on.”
He then called Apple to tell them he was a grown man who wouldn’t spend 4k on a “daft” computer game.
He said: “Apple have details of my account so it would have been clear that I don’t spend that type of money on iTunes. It should have been flagged up. “I was so mad. I’m 32 years old, why would Apple think I would be spending thousands of pounds on buying dinosaurs and upgrading a game? “Why didn’t they email me to check I knew these payments were being made? I got nothing from them. How much longer would it have gone on for? “Faisall is only seven, he doesn’t understand the real value of money and what the payments in the game involved.”
Mohamed requested a refund from iTunes to claw back some of the money his son spent. Meanwhile a statement on Apple’s website advises all users to ensure their passwords are kept secret and informs parents that in-app purchases can be turned off as part of the device’s parental controls.